Terms of Service

1. Who we are

i2a Studio (“we”, “us”) is the trading name of Michael Itua, a sole trader based in the United Kingdom. You can reach us at mikey@i2astudio.com. These terms apply to all work we do for a client (“you”).

2. What we provide

We provide AI systems and automation, web design and build, product design, and AI-native design systems, as described on this website. The exact scope, deliverables and timeline for each project are set out in a written proposal or quote that you accept before work starts.

3. Quotes and pricing

Every project is scoped and quoted individually, usually after a call. You can book a call or email us to get a quote. Prices are in GBP and are fixed for the scope described in the quote. A quote is valid for 30 days. Work outside the agreed scope is quoted separately before we start it.

4. Payment

• A deposit of 50% is due to start a project. The balance is due on delivery, or in the stages set out in the quote.
• Invoices are payable within 14 days. If an invoice is overdue we may pause work until it is paid.
• We accept bank transfer and payment links, as stated on the invoice.
• Ongoing (retainer) work is billed monthly in advance.

5. Your responsibilities

You agree to give us the content, access and feedback we reasonably need, in good time. Delays on your side may move delivery dates. You confirm you have the right to use any material you give us.

6. Revisions

Each project includes 2 rounds of revisions on the agreed scope unless the quote says otherwise. Further rounds or changes in direction are quoted separately.

7. Ownership and portfolio

Once we have received full payment, you own the final deliverables made for you. We keep ownership of our pre-existing tools, code libraries and methods, and license them to you as part of the deliverables. Unless you ask us not to, we may show the finished work in our portfolio.

8. Confidentiality

We keep your non-public business information confidential and use it only to do the work.

9. Cancellation and refunds

Our Refund and Cancellation Policy forms part of these terms. Please read it before you pay a deposit.

10. Liability

We will carry out the work with reasonable skill and care. Our total liability to you for any claim relating to a project is limited to the fees you paid for that project. We are not liable for indirect or consequential loss, such as lost profit. Nothing in these terms limits liability that cannot be limited by law, including for death or personal injury caused by negligence, or for fraud.

11. Third-party services

Projects may rely on third-party services (for example hosting, AI providers or payment tools). Those services have their own terms, and we are not responsible for their availability or changes.

12. Changes to these terms

We may update these terms from time to time. The version in force when you accept a quote is the one that applies to that project.

13. Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction over any dispute.

14. Contact

Questions about these terms: mikey@i2astudio.com.